Reference

batman88 Privacy Policy For Your Account

Our Privacy Policy explains what we collect when you create an account, verify your phone and use the mobile browser from Jakarta or elsewhere in Indonesia.

Account dataCookie choicesPhone verificationWallet records
batman88 batman88 Privacy Policy For Your Account
CONTACT ROUTES

Contact Us About Your Data

A clear contact route helps when you want to ask about the Privacy Policy or an account record. Start from the support route shown in your account area and include the phone number or email linked to your account, plus the relevant date. We use those details to locate the request without asking you to send a wallet password or full payment credentials.

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Policy questions

Ask how the Privacy Policy applies to your account, cookies, phone verification or mobile browser activity. We will use the contact details already linked to your account to identify the right record.

Wallet records

For a DANA, OVO, GoPay or QRIS data question, include the transaction reference and status shown in your account. We can then separate a payment record request from a general login issue.

Access requests

If you want a copy, correction or deletion request, tell us which account detail is involved and how we can reach you. We may ask for phone verification before discussing private account data.

DATA PRACTICE

See How We Handle Your Data

We apply the Privacy Policy to practical account events rather than treating every visit the same way.

Collection

We collect details you provide during account opening, including contact data and the phone verification result. We also receive technical session details when you open pages through a mobile browser or desktop browser.

Cookies

Cookies can keep your session open, remember a selected setting and help us understand whether a page loaded correctly. You can manage browser cookie controls, although some account functions may then need another sign-in.

Account security

Sign-in time, device type and verification events help us spot unusual account access. If a request involves private data, we may confirm the phone or email already attached to your account before responding.

Payment matching

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, we retain relevant references and status details. We use them to match a transaction to your account, not to collect your wallet password.

Retention

We keep account, security and transaction records for the period needed for account operation, dispute handling or legal requirements. A deletion request may not remove records that must remain for one of those reasons.

Policy changes

If our Privacy Policy changes, we place the current wording on this page and identify the updated policy date. Check this page before opening the lobby, including when you switch from mobile access to desktop.

Find Privacy Policy Answers

These Privacy Policy answers address the account questions we hear most often from Indonesian customers. They cover the data behind phone verification, browser cookies, local wallet references and requests made through the account support route. If your case involves a specific record, include its date and account contact so we can investigate it accurately.

The batman88 Privacy Policy covers account details, phone verification, device and sign-in records, cookies, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

We use phone verification to connect account access and private data requests to the correct account. It helps us investigate sign-in concerns and avoid discussing your records with someone who cannot confirm the account contact.

Yes. The Privacy Policy covers the mobile browser path as well as desktop access. We may record session, device and sign-in details needed to keep your account secure and diagnose a page or access problem.

No. We use relevant payment references and status details to match DANA, QRIS, OVO, GoPay, bank transfer or virtual account activity. Your wallet password is not needed for that account and transaction check.

Use the support route shown inside your account and state whether you want a copy or correction. Include your account contact and the specific record; we may complete phone verification before sharing private data.

You can send a deletion request through the account support route. We assess which records can be removed and which must remain for security, transaction disputes or legal requirements, where local law permits.

The policy is available on this page, while account access and eligibility depends on local law. If rules affect your region, we apply the applicable requirement and explain any account data request limits.